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24/7 Support

  • We are available 24/7
  • We speak Macedonian, Albanian and English
  • Call us, send us a letter or send us an email
  • Report outage
  • Request additional information or consultation
  • File a complaint

About the Customer Relations Center

The Customer Relations Center has been operational since 2008. As we always strive towards providing high-quality service, we are constantly providing employee training and we always listen to your feedbacks. Through intensive communication with our customers, we have managed to provide unconditional support and assistance in terms of all matters related to energy consumption.

6.300.000

calls

430.000

еmails

Info Center

  • Central location – City Trade Center GTC Skopje
  • Information and service center
  • Energy efficiency education
  • 4 self-service payment terminals
  • Sign language communication