ЕВН Македонија

What are the prices of electricity supply applicable to EVN Home’s customers?

The prices of electricity applicable to customers supplied by EVN Home, pursuant to the Energy Law, are set and adopted by the Energy and Water Services Regulatory Commission.

Detailed information on the prices applicable is available on the webpages of the Energy Regulatory Commission and EVN Home.

Is the daily low-tariff hours option still available?

The daily low-tariff applies for household consumers from 13:00 to 15:00 and from 22:00 to 07:00 every day, as well as from 22:00 (Saturday) to 07:00 (Monday) over the weekend .

How to change tariff from SOHO to Household / Household to SOHO?

To change the tariff from SOHO to Household and vice versa, customers are required to file an application for tariff change (MKAX033) to the email address: [email protected] or at the closest Customer Energy Center (CEC) every business day from 7:30 hrs to 15:30 hrs.

Control visit shall conducted by the competent teams at the metering point. If the statements of the customer prove to be true, the company will make the requested tariff change.

What is the tariff system for the sale of electricity to consumers supplied by the Universal Supplier?

The Tariff System for the sale of electricity to consumers supplied by the Universal Supplier and the Supplier of Last Resort regulates the calculation of prices for the supplied electricity to small consumers and households that have chosen to be supplied by the Universal Supplier and the Supplier of Last Resort.

This tariff system determines:

criteria for determining categories, groups and subgroups of consumers
procedure and conditions under which large consumers can be supplied by the SoLR
calculation units for determining compensation for delivered electricity
method for calculating prices for delivered electricity
base for forming prices for delivered electricity for the corresponding calculation units, according to voltage level, delivery time during the day and type of measurement.

What are the reasons for changing the tariff system?

Global energy crisis that also affects our country
Enormous growth in electricity prices on the stock markets
Insufficient domestic production of electricity that makes us dependent on energy imports
Incentive to save electricity

Who makes the decision to change the tariff system?

The Energy Regulatory Commission makes the changes to the tariff system for a universal supplier.

What are the main changes in the new tariff system?

Only active power (in peak and off-peak tariffs) will be charged for small consumers
Regarding the peak tariff for households, there are four tariff blocks for the monthly consumption
The collection of the fee for the transmission and distribution of electricity (the grid fee) will be separately shown in the invoice

Who determines the electricity prices for the supply of electricity through the Universal Supplier and the supplier of last resort?

Charges for electricity supply through the universal supplier are determined by the Energy Regulatory Commission.

Prices for the supplier of last resort are regulated in the Tariff System for the sale of electricity to consumers supplied by the universal supplier and the supplier of last resort.

When did the decision on the new tariff system come into force?

The new tariff system is applied from 01.07.2022.

What billing items does the electricity invoice issued by the universal supplier EVN Home contain?

The total amount of the electricity invoice issued by the universal supplier EVN Home, in accordance with the Decision of the Regulatory Commission for Energy, Water Services and Municipal Waste Management Services of the Republic of North Macedonia, dated January 1, 2024, is calculated as the sum of:

- Fee for consumed electricity;
- Fee for transmission and distribution of electricity;
- Fee for access to the electricity distribution system;
- VAT 18%;
- Utility fee for public lighting;
- Potential outstanding debt;

The fees contained in the invoice are regulated by the Tariff System for the Sale of Electricity to Consumers Supplied by the Universal Supplier and the Supplier of Last Resort (Official Gazette No. 246/23), which is in force since 23.11.2023.

According to Article 10 of the Tariff System for Universal Supplier:

(1) The total fee for the supplied electricity that consumers pay to the universal supplier shall be the sum of the fees for electricity and the fees for transmission and distribution of electricity. (2) The universal supplier shall issue an invoice for the supplied electricity to each consumer, consisting of the following parts:
1) fee for the supplied electricity, which shall include all calculation elements and the corresponding sales prices,
2) fees for the use of the transmission and distribution grid calculated according to the provisions of the relevant tariff systems for transmission and distribution of electricity, with all calculation elements and corresponding tariffs for the category of connection of the consumer, and
3) mandatory elements prescribed by law (taxes, utility fees, etc.).

How is consumed electricity billed in invoices issued by the universal supplier EVN Home?

For households, electricity consumption is invoiced according to consumption in the peak and off-peak hours. The peak tariff is divided into blocks in accordance with the ERC Decision.
Small consumers (legal entities) are invoiced for consumed electricity in peak and off-peak tariff.

For all consumers, electricity distribution components are displayed as a separate item on the electricity invoices from EVN Home.

How much is the VAT for consumed household electricity?

The amount of VAT for consumed household electricity is 18%.

Will the utility fee continue to be paid in EVN Home invoices?

Yes. utility fee will continue to be paid in electricity invoices from EVN Home.

Is the total electricity consumed in a billing period calculated by blocks in the invoices issued by the universal supplier EVN Home?

The calculation and invoicing of consumed energy (kWh) according per block tariffs applies only to the energy consumed in VT (peak tariff) among consumers in the household category.

Consumption in NT (off-peak tariff) is not calculated by blocks and is charged at a single price per kWh in accordance with the decision of the ERC.

For consumers in the small consumer category, the consumed electricity is not divided into blocks, it is charged at a single price per kWh in accordance with the decision of the ERC.

Will the total energy I consume be billed in the 4th block if I exceed 1050 kWh?

According to the price decisions made by the Energy Regulatory Commission, the blocks are as follows:

Block 1 up to 210 kW
Block 2 from 211 kW to 630 kW
Block 3 from 630 kW to 1050 kW
Block 4 above 1050 kW

E.g. If a household consumes 1000 kWh in one calculation period (of which 750 kWh in PT and 250 kWh in OPT), billing will be carried out in the following way:

210 kWh at the price for Block 1 (PT)
420 kWh at the price for Block 2 (PT)
120 kWh at the price for Block 3 (PT)
In this case there is no PT consumption in Block 4
250 kWh at the price for OPT

Do the electricity invoices issued by the universal supplier EVN Home include a fee for grid utilization?

In the current electricity invoices issued by the universal supplier EVN Home, the components of energy and grid are shown separately.

In the past, a fee was charged for grid utilization, but it was included in the total price of electricity.

Does the off-peak tariff for households remain?

The off-peak tariff continues to apply as before in the period from 22:00 to 07:00 every working day and Saturday, whereas on Sunday during the entire day.

For which consumers are the block tariffs intended?

Block tariffs are intended only for consumers in the household category and only for consumption in the peak tariff.

How is the size of the block determined?

The block is determined by the number of days in a billing period. That is, depending on whether it is 28, 30, 32 days of meter reading. The basic blocks are formed on an ideal 30-day readout, but they are flexible in terms of meter reading days. This is done so that all consumers have equal treatment regardless of the meter reading period.

Block 1: < 210 kWh (<= 7 kWh/day)	Block 2: 210 kWh < 630 kWh (7 kWh/day < 21 kWh/day)
Block 3: 630 kWh < 1.050 kWh (21 kWh/day < 35 kWh/day)	Block 4: > 1.050 kWh (> 35 kWh/day)

Regardless of the length of the billing period for the invoice, the most important is the daily consumption (kWh). That is,

0 – 7 kWh per day at the price for Block 1
7 – 21 kWh per day at the price for Block 2
21 – 35 KWh per day at the price for Block 3
Over 35 kWh per day at the price for Block 4

I have a single-tariff meter, will I continue to pay average tariff under the changes to the tariff system?

Consumers who have a single-tariff meter can submit a request (general request) to replace the single-tariff with a dual-tariff meter, upon which Elektrodistribucija will act.

Even without the requirements, Elektrodistribucija already has guidelines for replacing all single-tariff meters with dual-tariff ones. Meters that for certain reasons cannot be replaced will receive invoices only for the peak rate, until they are replaced.

Is my meter being read and how often?

According to the Supply Rules, the obligation of Elektrodistribucija to read the meters is quarterly. Most of the meters are read much more often than the statutory period. The reading depends on several factors, among which the accessibility of the metering point, permission to read, etc.

Will I be able to report the status of the meter myself?

Each consumer can report the status of the meter. The most efficient and economical way to report electricity consumption is through EVN's online platform on the week of the meter reading.

Is the electricity consumed in peak tariff (VT) divided into blocks in the invoices for shared consumption (buildings/housing councils), issued by the universal supplier EVN Home?

Yes, the shared consumption in buildings/housing councils in peak tariff-VT is divided into blocks, because those consumers also fall into the household category.

I have multiple meters registered to a single customer number. Will the monthly consumption be calculated for each meter separately according to the tariff system?

Yes, the billing of consumption will be done for each individual meter.

My meter has not been read for several months and I have received bills that I believe are unrealistically high. I have read the meters. Can I request a correction of the invoice?

Yes, a customer can request a correction of the invoice only through the Invoice Correction service, available at online.evn.mk.

Important:

🔹 To use the service, you must have created a profile on My EVN Home
🔹 If the correction request is accepted, you will be able to find the corrected invoice on your profile after.

Regarding the previous question, how will the consumption be distributed by blocks to correct the invoices according to the balances I reported, since the meter has not been read for several months?

In order for consumption to be correctly invoiced according to the new Tariff System, we will take into account the last date when the meter was read. From that date until the date of notification of the balance by you, the consumption will be proportionally divided according to the Blocks on a daily basis. Let's assume that the last reading date of the meter was 01.07.2022. Since then, the meter has not been read, and you reported the balance on 30.09.2022 (E.g. 1300 kWh in PT and 400 kWh in OPT). The period is 92 days. The allocation blocks would be:

Only the consumption in the peak tariff (1300 kWh) is distributed by blocks:

92 x 7 kWh/day = 644 kWh at the price for Block 1 (656 kWh remain for allocation).
92 x 14 kWh/day = 1288 kWh at the price for Block 2 (since 656 kWh remain for allocation, they will be invoiced at the price for Block 2).

What items are in the invoice for a business/industrial customer that is supplied by the universal supplier EVN Home?

Electricity invoices issued by the universal supplier EVN Home for business/industrial customers contain energy components: active energy (peak tariff - VT and off-peak tariff - NT) and separately shown grid components (as shown in the table below).

Energy VT	x kWh	x day/kWh	x day
Energy NT	x kWh	x day/kWh	x day

Grid active VT	x kWh	x MKD/kWh	x MKD
Grid active NT	x kWh	x MKD/kWh	x MKD
Grid reactive VT	x kWh	x MKD/kWh	x MKD
Grid reactive NT	x kWh	x MKD/kWh	x MKD
Grid power	x kWh	x MKD/kWh	x MKD

In the electricity invoices issued by the universal supplier EVN Home for small consumers, SOHOs, legal entities (which are not considered households), is the electricity consumed in the peak tariff divided into blocks?

The division into blocks of consumed electricity in the peak tariff applies only to consumers in the household category. They do not apply to small consumers, SOHO.

I am a business/industrial consumer and am supplied by the universal supplier EVN Home. Do I have the possibility to enter the liberalized market and be supplied by another electricity supplier?

Yes, there is a possibility for the consumer to select another electricity supplier.

Frequently asked questions

Prices and Tariffs

©
, EVN Home

Frequently asked questions

Prices and Tariffs

© , EVN Home

©
, EVN Home