Frequently asked questions

Defects – Grid Conditions

A defect has occurred, and there is a power outage, where should I report the issue?
Can I request your services in the event of a defect in my home, if I agree to pay for the services offered?
What is the procedure for reporting a leaning utility pole which seems dangerous and might fall down?
I have an old connection cable that has been causing some electricity issues from time to time. Who is in charge of replacing the cable?